Common Roadblocks on MSI

  1. If you are experiencing errors/issues with general usage or Slurm:

    • Contact the MSI help desk (help@msi.umn.edu)

  2. If you get a Disk quota exceeded error, try changing your group:

    • First check that the share isn't full: groupquota

    • One file: chgrp faird filename

    • All files in the current directory: chgrp faird *

    • All files in a specific directory: chgrp faird /home/faird/shared/*

  3. If you cannot access MSI or it's running slow:

    • Is it the first Wednesday of the month? MSI will be down all day

    • Is it the first week of the month? MSI can run slow during the week of maintenance day

    • Check the status of MSI here

    • Check the status of MSI nodes here

  4. If you get this error when trying to use Firefox:

        "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile."

    • In the terminal, run firefox -P and select default

    • If issue persists, open the file with chromium-browser html_file_to_open

  5. If you are running into space issues:

    • Open a new terminal and type ls -al to see all hidden files

    • Do you see a lot of ".proc-" files? Run rm -r .proc-* to delete all files that start with that prefix

    • Run cd .apptainer/cache/blob/blobs and clear out the sha256 and oci-tmp folders (run rm -rf * inside the folders to delete all of their contents without deleting the folder itself)

  6. If you get a "not enough memory" error when trying to grab a srun:

    • Must be ssh'd into mangi/mesabi/agate (ssh -Y mangi/mesabi/agate)

  7. If someone can't read/write/change your folders/files:

    • Run chmod gu+rwx path/to/file/or/dir -R (-R only needed for directories)

    • This will open up read, write, and execute permissions for the file/directory

  8. If you need to change your active group:

    • Run newgrp faird (or whichever group you need to be in)

    • This will let you make new files in the proper group

    • Read more about this here

  9. If you are getting FileNotFound errors in paths using panfs/roc/:

    • MSI has moved our software library to a new location to migrate away from hardware that is being decommissioned

    • These are the old paths and their new counterparts /soft -> /common/software/install/migrated /panfs/roc/msisoft -> /common/software/install/migrated /panfs/roc/soft/el6 -> /common/software/install/migrated.softel6 /panfs/roc/intel -> /common/software/install/migrated.intel

    • Find out more information here